Flexibility:
- Easy one-time setup procedure
- Choice of date format and currency symbol
- Up to three taxes on labor and sales
- Password protected functions (including all setup commands)
- Management of repair tickets
- Flexible labor rates
- Customer accounts
- Print & email invoices
- Set up your own text for contracts, invoices and receipts
- Option to print company logo on contracts, invoices and receipts
- All reports exportable in csv format (eg to Excel)
- Barcode compatible
- Receipt printer, cash drawer and pole display compatible
- Data file backup function
- POS for merchandise sales
- User manual as HTML document
- Graphical work scheduler
- Export customers' mail merge file
- Flag for priority tickets
- Print barcoded ticket labels
- Attach photographs to equipment
- Accept merchandise orders
- Read customer data from TrackEasy rental software
- Print account statements
- Reminders for equipment recall
- Manage quotations
- Manage refunds
- SMS text messaging to customers
- Accept advance payments and part payments
- Manage warranties
- Reminders for tickets (eg waiting for parts, due on ... )
- Option to round change to nearest 5 cents (Canada)
- Record spoken notes for tickets
- Attach documents to tickets
- Phone notifications to customers using Esendex
- Add percentage charges (eg shop supplies)
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- Editable field names
- Employee commissions
- Option to print invoices in Dutch or Norwegian
- Check status of work tickets online
- Annual service contracts
- Track referrals
- Manage lay-bys (layaways)
- Employee time clock
- Track expenses
Reports:
- List customer details
- Customer's ticket history
- List stock details (highlights stock requiring reorder)
- Labor summary (by employee)
- Receipts (for specified period)
- Revenue (for specified period)
- Open tickets
- Merchandise sales and work history
- Tickets requiring account payment
- Tickets requiring collection
- Tickets with incomplete work
- Charges for tickets
- Summary report on tickets
- Summary report on sales
- Equipment history
- Stock reorders
- Account activity
- Stock locations
- Reminders
- Status of open tickets
- Status of stock orders
- Quotations
- Warranties currently in effect
- Employee utilization
- Deposits held
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